Refund Policy
Return and Refund Policy
Last Updated: 17 December 2024
Thank you for shopping at PixelRev.in.
Please read our policy carefully. By placing an order on our website, you agree to the following terms.
Interpretation and Definitions
Interpretation:
Words with capitalized initials have defined meanings, as specified below. These definitions apply whether they appear in singular or plural form.
Definitions:
- “Company” refers to PixelRev.
- “Goods” refers to items offered for sale on our website.
- “Orders” refers to a purchase request made by you.
- “Website” refers to PixelRev.in, accessible at https://pixelrev.in.
- “You” refers to the individual or entity using our services.
Order Cancellation Policy
- Cancellations are NOT allowed once an order is placed and confirmed.
- Please ensure your order details are correct before proceeding to payment.
No Return and Refund Policy
All sales are final. Once an item is sold, it cannot be returned or exchanged for any reason.
Refunds will only be processed under the following condition:
- If the order or item was not fulfilled by us (i.e., the goods were not delivered due to an issue on our end).
In such cases, the refund process will be initiated within 14 days from confirmation of the issue. Refunds will be made using the original payment method, and you will not incur any additional fees.
Please note: After refund approval, it may take additional 14 days for the amount to reflect in your account, depending on your bank's processing time.
Damaged or Lost Goods
PixelRev cannot be held responsible for goods that are damaged or lost during shipping. Please contact the shipping carrier for resolution in such cases.
Condition of Products
All items sold on PixelRev are guaranteed to be new and unused. Some of the items are purchased and resold, ensuring they remain in their original, unopened condition. However, due to factors such as shipping, handling, and importing from other countries, the external packaging or cards may occasionally show minor signs of wear, such as slight bends, twists, or aging.
We assure our customers that these cosmetic imperfections do not affect the quality, authenticity, or usability of the products. By making a purchase, you acknowledge and accept this possibility and understand that such minor imperfections are not grounds for returns or exchanges.
If you have any concerns about a product's condition, feel free to contact us before placing your order. Your satisfaction is important to us!
Contact Us
If you have any questions regarding this policy, please contact us:
- Email: hello@pixelrev.in
- Phone: +91-9337481871
- Address: PixelRev, Premier Road, Kurla West, Mumbai - 400070